What's new

Release notes

What shipped, in order. Everything here is configured from your gym console under Settings.

Marty Early access Console and Marty app October 2026

Meet Marty, your AI front desk.

Marty reads your inbox, checks Stripe and answers questions about your gym from your own records. When something needs doing, he gets it ready, and someone at your gym approves it. He's rolling out to a few gyms at a time. Meet Marty.

1 · Ask Marty

Press ⌘J anywhere in the console, or tap Ask Marty. He answers from your members, check-ins, classes, trials and payments, and shows the records behind each answer. Admins can also ask owner questions: revenue by club, who left and why, and where money is going missing.

2 · Replies, drafted

Marty drafts replies to members' emails and texts in your Mat Track inbox, using your timetable, prices and policies. You read, edit and send. Complaints, injuries and payment disputes go to a person with a note. Questions he can't answer show up in Settings; answer one once and he uses it from then on.

3 · Stripe fixes

When a member is charged twice or is still being charged after cancelling, Marty checks their Stripe charges and subscriptions, explains what happened and proposes a refund or cancellation. Only an admin can approve it. Stripe is checked again first, and it happens once.

4 · The Marty app

A full-screen, voice-first Marty for your phone. Tap the mic and ask; anything that needs approving shows as a card to tap. Add it to your home screen from the browser.

Get it: Marty is in early access. Request access from Ask Marty in the console, and we'll email you when he's switched on for your gym. Then set his sign-off and answers under Settings → Marty.

1.1.1 Member app · iOS and Android August 2026 Setup: about 15 minutes

Your members now have a reason to come back.

This release turns the member app from a timetable into a habit. Streaks, leaderboards, challenges and badges give members something to protect, and give you a retention lever that runs itself. Everything is opt-in. Nothing appears for your members until you switch it on.

1 · Community leaderboard

Ranked check-ins by week, month and year, split automatically by membership type so adults and juniors are ranked separately. Each row shows rank, photo, current streak and check-in count, with the member's own row highlighted. Members see a first name and last initial only, and can hide themselves with one switch while keeping their own stats.

Switch it on: Settings → Community → Community tab. That single switch reveals the tab for your whole gym.

2 · Challenges

Five ready-made formats. Weekly Consistency rewards a regular habit (Bronze 2×/week, Silver 3, Gold 4, qualifying in 3 of 4 weeks). Attendance Race is a simple total (8 / 12 / 16 over four weeks) and the best first challenge. Class Explorer pushes members out of the one class they always attend. Whole-Gym Goal is one shared target with a progress bar everyone watches fill. Bring a Friend counts only when an invited guest actually turns up.

Create one: Settings → Community → New challenge. Pick a template, set a start date and a length in weeks, adjust the tiers. Targets and dates lock once it starts; archiving keeps every badge already earned.

3 · Streaks and automatic rewards

A streak is the number of consecutive weeks with at least one check-in, so a once-a-week member can hold one. From Thursday, an uncovered week escalates: “Check in this week to keep your 11-week streak.” Milestone badges at 10, 25, 50, 100, 250 and 500 check-ins (editable). Membership anniversaries. Belt promotion badges (stripe-only changes are ignored). Beat Last Month shows this month's check-ins against last month's.

Comeback challenges, off by default, compare each member's last 14 days against their own 60-day baseline. When the drop crosses the threshold you set, they quietly receive a short personal goal labelled “Just for you”, visible to nobody else.

Switch it on: Settings → Community → Automatic rewards. Streaks, milestones, anniversaries, belt badges and Beat Last Month are on by default; comebacks are a separate switch with a sensitivity setting (70% recommended).

4 · Badges

Every award becomes a badge on the member's home and profile screens, with the month it was earned. Badges are permanent: archiving a challenge or breaking a streak doesn't remove what was already earned. Also new: a training log where members browse attendance by month or across 3, 6 and 12 months, with the class name against every session.

Switch it on: Badges come with the Community tab and follow the automatic rewards switches.

5 · Guest passes

A member taps Guest pass, enters a friend's name and email, and the friend gets an email with its own QR code that checks them in at your door. The member sees every pass they've sent and its status: Active, Visited, Used, Expired, Cancelled.

Switch it on: Settings → Guest passes. Set how many passes a member gets and how long each lasts. Pair it with a Bring a Friend challenge.

6 · Check in from the phone

Print your gym's check-in QR code and put it by the door; members scan it and they're in. Or keep a scanner at the desk and scan the code on each member's profile. Both produce the same attendance record. Every other feature in this release depends on check-in data being complete.

Switch it on: Settings → Gym → Member self check-in, then print the QR code.

7 · Waivers signed in the app

If a member has unsigned mandatory documents, check-in stops. The document is shown in full, the member signs with a finger, and the check-in completes. Several outstanding documents are presented one at a time.

Switch it on: Upload documents in Settings → Waivers and documents and mark the mandatory ones. No further action needed.

8 · Class booking and waitlists

The Schedule tab shows live capacity and a Book button. When a class is full, booking joins the waitlist and tells the member their exact position. Bookings feed the training log, which separates classes attended from classes booked and missed.

Switch it on: Settings → Gym → Class booking, and Waitlist alongside it.

Your first 30 minutes

Turn on the Community tab. Check the milestone thresholds suit your gym. Enable self check-in and print the QR code. A week later, run an Attendance Race. Then add a Whole-Gym Goal. Leave comeback challenges until you have a month of data. Enable guest passes, then Bring a Friend, in that order.

Do members need to update?Yes. These arrive with 1.1.1 on the App Store and Google Play.

Not on Mat Track yet?

Start free, and your members can have all of this by the weekend.

Start free

Get Mat Track

Free on iPhone and Android. Scan the code with your phone, or pick a store.

Download on the App Store Get it on Google Play